Why don’t I receive a full refund if I return a puppy?

For a number of reasons. First, once a puppy leaves our premises we have no way to ensure its fitness for sale without a veterinary examination. Second, the sales process is involved, requiring much staff time and effort. Third, all puppy paperwork and documentation must be updated and re-imported into our system. And finally, we miss other opportunities to place a puppy by you having him or her out of the store – often on a weekend.

  • PLEASE READ: These are beautiful, professionally bred puppies available for SALE.

    They are NOT rescue dogs. These puppies are priced accordingly. If you are looking to ADOPT a homeless pet, please look for a reputable, local shelter or rescue.