What if I decide the puppy I purchased is not working out?

Purchasing a puppy should not be an impulsive decision, and it is our customer’s responsibility to understand that they are making a decision for the lifetime of the puppy. This store incurs considerable expense and risk when a puppy leaves our store. Please make sure you are confident in your decision to leave our shop with your puppy. ALL puppy sales are FINAL and no refund will be issued, except if exempt under the NJ Pet Purchase Protection Act.

Further, when a puppy is purchased and is not going home right away with you, understand the puppy is taken off the sales floor and website/media and is FINAL SALE (with the exception of a health issue that would prevent it from going home when ready).

Please make sure you are confident in your decision to purchase this puppy and understand he/she is FINAL SALE even though he/she is not going home with you right away.