What is your return policy?

Furrylicious is committed to customer satisfaction. If you are not completely satisfied with your merchandise purchase you may return it, in its original condition and packaging, within 15 days of purchase. You may choose to receive a full refund or a store credit. After 15 days, you will be issued a merchandise credit which expires 1 year from the date of purchase.

Purchasing a puppy should not be an impulsive decision, and it is our customer’s responsibility to understand that they are making a decision for the lifetime of the puppy. This store incurs considerable expense and risk when a puppy leaves our store. Please make sure you are confident in your decision to leave our shop with your puppy. ALL puppy sales are FINAL except if exempt under the NJ Pet Purchase Protection Act. Please be aware this applies even if you have not yet taken your puppy home with you, as once we take it off the sales floor/website/media we are missing other opportunities to place that puppy at the most favorable time.

Final sale items include pet beds, dog food/treats, grooming products, custom orders, personalized items, sale, clearance and discontinued items; holiday items and accessories. We strive to provide the best customer service. If you have any questions, please feel free to contact us at 908-823-4468 or by email at info@furrylicious.com.